Support

Hiti Pokhari, Durbar Marg Building
General Information
977-1- 4445920, 4440773 (Call Center)
Sales & Marketing (Internet / Intranet) 977-1-4443029 / 4436472 / 4436474 / 4436475 / 4427613 / 4439312 / 4439313 Ext: 342 / 440
sales@mercantile.com.np | info@mercantile.com.np | pr@mercantile.com.np
MCNOC (Mercantile Communication Network Operation Control / Communication Support)
Phone: 977-1- 4445920, 4440073 - 6/6 lines 977-1-4259468/ 977-1-4223171 Ext: 321, 322, 323, 324, 325
Email: mcnoc@mercantile.com.np
Support 24X7, 365
Web Department
977-1-4445920, Ext: 421, 422, 441
web@mercantile.com.np
VSAT
977-1-4445920 Ext: 461, 462
vsat@mercantile.com.np
Software Department (Pumori)
977-1-4437078 / 4437080 Ext: 354, 355
helpdesksw@mercantile.com.np
Domain Registration
Phone: 4445920 Ext: 172
hostmaster@mercantile.com.np
Hardware Department
Phone: 4445920 Ext: 150, 151, 152
hwadmin@mercantile.com.np
Kantipath Building
Fiber Support 977-1- 4263312
fiber@mercantile.com.np
Gairidhara Building
VSAT Division
977-1-4436473, 4436475, 4266873
vsat@mercantile.com.np
Radio Support 977-1-4428380
radio@mercantile.com.np