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Internet Services
Mercantile Communications has opened up a whole new world of information and communication in Nepal by providing access to full Internet services. Full Internet provides not only the delivery of your message from desktop to desktop but also wealth of information available in databases across the world. With access to full Internet services, you can receive on line news, chat with a friend, partner, tranger, etc. anywhere in the world where Internet is available, gather material for research paper, presentation, etc. by scanning the databases available on the Internet, download shareware programs and last but not least send e-mail.

Cybertrail Account

This type of account is for users who want on line access to the Internet. This includes e-mail services to send and receive messages within Nepal and worldwide. Users get access to Usenet, the Bulletin Board of the Internet, where they can participate as a reader or as a contributor. The Usenet is not only a valuable source of information but also a great way to meet and interact with other users all over the world. Users will be able to remote login with Telnet. The remote login lets users access an ever growing universe of information systems like the On-line library systems, weather, geographic, and other information, and on-line databases or near-real time information from live instruments. Users will be able to transfer files from local computer to other computers on the Internet via the FTP (file transfer protocol) and vice versa.

Internet has a lot of information, hence there are lot of tools and services which help the users to navigate around the available information. Some of the Internet navigator servers and data which will be available to end users in Nepal are Gopher, Archie, WAIS, World Wide Web.

Who Needs a Cybertrail Account ?

  1. An end user who wants to look for information for his or her research will require a full Internet access account . An end user who wants to reserve an airline ticket or gather information about flights of different airlines will require a full Internet Access Account.
    End users who want to participate in social discussions on various topics on the Internet will require a full Internet access Account. End users who want to surf the net or scan through what is available on the Internet will require a full Internet access Account.

Requirements:

  1. Personal Computer
  2. Modem
  3. Phone line
  4. Software like Trumpet Winsock, Internet in a Box, Internet Chameleon etc.
  5. A world wide web navigator like Netscape, Web Surfer, Mosaic etc.

Support Services:

  • The initial installation of the software is done free of cost at Mercantile Communications premises.The software (shareware version) and the initial training is also provided free of costat cybermatha tea house.
  • Mercantile Communications will provide support services to the end users by phone during working hours. The end users can also send e-mail to the support personnel for any support. Alternatively classes can be arranged for people who would like to learn more about different aspects of the Internet for  free.        


The following prices are effective starting from July 1st 2000.

Charge for Cybertrail Account
Multiple log - in facility

Plan A

Subscription

Period

3 Months

6 Months

1 Year

Subscription (NRs.)

999.00

1,999.00

2,999.00

Transaction Charge:

Minimum charge of Rs 800.00 per month covers 10 hours 40 minutes.
i.e. NRs. 1.25 per minute.

If the acess time exceeds the above mentioned hours, the following transaction charge apply

Peak Hours ( 9:00a.m. to 7:30p.m. ) NRs. 1.50 per minute
Off-Peak Hours ( 7:30p.m. to 11:00p.m, 5:00 a.m to 9:00 a.m) NRs. 1.25 per minute
Wee Hours ( 11:00p.m. to 5:00a.m. ) NRs.1.00 per minute

Security Deposit NRs. 2000.00 is applicable

FREE INSTALLATION AT CUSTOMER LOCATION AND FREE SUPPORT FOR UP TO TWO MONTHS AFTER INSTALLATION. NRS. 250.00 PER SUPPORT VISIT AT CUSTOMER SITE AFTER TWO MONTHS.


CYBER BLOCK
Multiple log - in facility

Type

Amount/ month No. of hours Rs./per minute
II 2880 40 1.20
 III 4250 60 1.18
IV 5580 80 1.15

The subscription charge for the Cyber Block service  is the normal subscription charge.

If the above mentioned hours is exceeded , Rs. / Per minute is charged.

Security Deposit Nrs. 2000.00 is applicable

FREE INSTALLATION AT CUSTOMER LOCATION AND FREE SUPPORT FOR UP TO TWO MONTHS AFTER INSTALLATION. NRS. 250.00 PER SUPPORT VISIT AT CUSTOMER SITE AFTER TWO MONTHS.


Charge for Cybertrail Account

Plan-B
Multiple log - in facility

Subscription

 

3 Months

6 Months

1 Year

Subscription (N Rs.)

1,250.00

2,500.00

3,999.00

Transaction Charge

Peak Hours (9:00a.m. to 7:30p.m. ) NRs. 1.75 per minute
Off-Peak Hours ( 7:30 to 11:00, 5:00 to 9:00 NST ) NRs.1.50 per minute
Wee Hours ( 11:00p.m. to 5:00a.m. ) NRs.1.25 per minute

Security Deposit NRs. 2000.00 is applicable

FREE INSTALLATION AT CUSTOMER LOCATION AND FREE SUPPORT FOR UP TO TWO MONTHS AFTER INSTALLATION. NRS. 250.00 PER SUPPORT VISIT AT CUSTOMER SITE AFTER TWO MONTHS.


Terms And Conditions For Cybertrail Access Account

4.6 1/07/2000

    Usage is calculated on actual connection time during peak hours, off- peak hours and wee hours for the month at Rs. 1.50, Rs. 1.25 and Rs.1.00 per minute respectively. Rebate up to the monthly free usage rupees shown in the above table, will be given to offset the actual month’s usage charge.
    Minimum charge will be calculated at 1 minute and all additional time will be rounded to the additional minute.

    There will be no additional charge for volume traffic. The same rates will apply on all days of the week.

    Initial installation of the communication software and support will be done free of the cost up to two months. This is applicable to only one machine.

    There will be a consultation fee after the initial installation for all other technical (hardware/software) support. Support is available free of cost at Mercantile Communications premises and Rs. 250/hr at the client’s site after two months. Support by e-mail is free of cost.

    A security deposit of Rs. 2000.00 will have to be made at the time of registration. This amount will be refunded when the subscriber terminates the subscription and all dues have been settled.

    Payment is due 7days after the bill is sent. Account is in default if payment is not received within 15 days after the date of the bill. The user who has not paid his/her bills for over 30 days after the sending of the bill may have his/her account disabled.

    Service may be disrupted to conduct maintenance. An effort will be made to forewarn the users of any disruption of the service whenever possible.

    The user shall protect the secrecy of the users identification and/ or password assigned to him/her at all times and shall ensure that same is not revealed or disclosed in any, manner to any person. The user shall be fully responsible for and shall bear all charges, losses or damages arising from any use of his user identification and/ or password however the same may arise.

    The subscription period if expired is automatically renewed if the user use his/her account after the expiry of subscription.

    The user shall at all time use only his/her own user-id and password for accessing the Service.

    The service may only be used for lawful purposes. Transmission /reception of any material in violation of any Nepalese law is prohibited. This includes, but is not limited to, copyright material, material legally judged to be threatening or obscene or material protected by trade secret. The service may not be used for any unlawful purpose such as, but limited to, vice, gambling or other criminal purposes whatsoever nor for sending/receiving from any person any message which is offensive on moral, religious, communal or political grounds, or is abusive or of any indecent, obscene or menacing character, or for persistently sending message without reasonable case or for causing any threat, harassment, annoyance, inconvenience or needless anxiety to any person.

    The user may not attempt to gain access to any computer system connected to Internet without authorization by the owner of the computer system; and use the service to access information or resources which are private to individuals and organizations unless permission to do so has been granted by the owners of holders of the rights to such resources and information.

    The user shall, when accessing any other network through the Service, comply with the rules appropriate for such other network.

    Use of any other information obtained via the service is at your own risk. The service is not responsible for the accuracy or the quality of information obtained through the service.

    The rate scheme is exclusive of all taxes.

    Use of the service constitutes acceptance of these Terms and Conditions. Mercantile Communication reserves the right to discontinue any account that does not abide to this agreement.

© Mercantile Communications Pvt. Ltd.
P.O. Box: 876, Durbar Marg
Kathmandu, Nepal
Tel : 4240920, 4220773, 4243566 | Fax : 977-1-4225407