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Frequently Asked Questions (FAQs) on System / Network

1. How is Mercantile Communications connected to the Internet ?

Mercantile Communications has a 12.5 MB VSAT link with Singtel. In addition to this, a sophisticated proxy routing technology has been implemented which effectively increases the bandwidth several fold.

2. How many dial-in lines does Mercantile Communications have ?

Mercantile Communications has about 662 dial-in lines for our users (for Kathmandu and other national POPs), ensuring a trouble free connection to the Internet services.

3. What is the maximum connection speed that Mercantile Communications can provide for its dial-in users?

Mercantile Communications offers a connection speed of upto 56.6 Kbps which depends on the modem and the quality of telephone lines you have.

4. What communication resources does Mercantile Communications have for better performance ?

Mercantile Communications is equipped with state of the art equipment such as Cisco Routers, Switches and Terminal Servers, Livingston's Access Servers with high speed rack mount Motorola modems, high speed digital modems from RAD and many more, all of which are considered as the best in the industry.

5. What are the important servers at Mercantile Communications?

Some of the important servers in Mercantile Communications are as follows:

  • Authentication/Accounting Server: sungava.mos.com.np
  • SMTP Server: smtp.mos.com.np
  • POP/POP3 Server: pop.mos.com.np
  • Eco-mail Server mustang.mos.com.np
  • DNS Server: 202.52.255.47 sungava.mos.com.np(primary)
  • 202.52.255.3 manaslu.mos.com.np(secondary)


(Note: For outside Kathmadu, please check the website www.cybermatha.net for the update of

appropriate addresses and phone numbers).

© Mercantile Communications Pvt. Ltd.
P.O. Box: 876, Durbar Marg
Kathmandu, Nepal
Tel : 4240920, 4220773, 4243566 | Fax : 977-1-4225407